Contact Us

  • Blog >
  • Why can't I get my pet's usual food?
RSS Feed

Why can't I get my pet's usual food?

COVID. Yep, it sounds like an excuse, but is real.

Hills, Royal Canin, and Purina have a problem. Their formulas are fixed, and don’t fluctuate to allow ingredient substitutions. That’s a big part of why we recommend them.

  • People are worried about not getting their pets’ special diets, so are increasing the amounts they are buying.
  • Hills, Royal Canin, and Purina are having trouble with their own suppliers, who have workers out sick and have to create social distancing in their plants.
  • Then a lack of adequate shipping capacity to get the ingredients to the pet food company.
  • Then Hills, Royal Canin, and Purina have to create social distancing within their own plants, and have workers out sick with COVID.
  • Then again, the lack of shipping capacity to the warehouses.
  • Then warehouses that have workers out sick, and creating social distancing for their workers.
  • Then shipping capacity to veterinary practices from the warehouse.

We really, really want to keep your pet on diets that are helping specific problems. I suspect Hills and Purina are in the same boat, but we received a letter this week from Royal Canin that they are suspending MUCH of their retail diet manufacture so they can work on filling demand for their prescription formulas.

Office Hours

Our Regular Schedule

Gresham Office

Monday:

7:30 am-6:00 pm

Tuesday:

7:30 am-7:00 pm

Wednesday:

7:30 am-6:00 pm

Thursday:

7:30 am-6:00 pm

Friday:

7:30 am-6:00 pm

Saturday:

7:30 am-3:00 pm

Sunday:

Closed

Location

Find us on the map